We principally write software (we can also do other essential IT tasks like networking, software installations etc, but we only do this to offer clients a complete installation).
The core of our approach is to understand client needs, to consider solutions, and to propose the very best options to the client.
As an IT company, our solutions tend to be based on IT... but that's okay as companies would only call us if their problems could be solved through IT.
Our "secret weapon" is DBDesigner in that it allows us to create a working draft of a client application, from nothing, in just a few hours. Sure, it needs completing it, but getting something that can be used right there in the client's office during the first meeting is quite exceptional. Minimising risk, minimising cost, minimising timescales- they're all good!